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Schools & learning >
Services for schools: Service Level Agreements
Services for schools: Education and pupil support
Southampton City Council's Service Level Agreements for schools with regard to education and pupil support,
Schools & learning >
Services for schools: Service Level Agreements
Services for schools: Advisory and guidance
Advisory and guidance Service Level Agreements for schools, including information on our Legal Partnership and insurance and risk management.
Schools & learning >
Support and inclusion in education >
School Travel Service
Information for travel passenger assistants
Passenger assistants play a key role in enabling children with Special Educational Needs (SEN) to attend school. They are responsible for supervising the students and ensuring they are happy and safe on the transport.
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General enquiries
For general enquiries about council services you can fill in the form on this page.
Council & Democracy >
Have your say >
Comments, compliments or complaints >
Making a complaint
Complaints procedure stage 1
If your issue can't be solved on our web pages and would like to make a formal complaint, please contact the service directly by submitting our online complaints form.
Housing >
Your council tenancy >
Tenant engagement
Tenant training - course outlines
The Tenant Engagement Team organise a number of FREE training sessions for our tenants and residents.
Unreasonably Persistent and Vexatious Customer Behaviour Policy
Southampton City Council Legal and Business Operations Unreasonably Persistent or Vexatious Customer Behaviour Policy Southampton City Council: Unreasonably Persistent or Vexatious Customer Behaviour Policy Southampton City Council Legal and Busines...
PN Code Of Conduct 2023 2024
Southampton City Council Children and Families Service Code of Conduct for the use of Penalty Notices in Cases of Non-Attendance at School 2023/2024 THIS CODE OF CONDUCT IS INFORMED BY THE EDUCATION (PENALTY NOTICES) (ENGLAND) REGULATIONS 2007/1068, ...
Housing >
Your council tenancy >
Tenants' Link >
tenants' link magazine
Fraudulent Right to Buy application thwarted
Tenants who lied on their Right To Buy application have been denied the chance to purchase their Southampton council home.