Service Level Agreement – Schools – Pest Control and Specialist Cleansing
SLA
Introduction
Southampton City Council Pest Control and Specialist Cleansing Service has a wealth of experience in providing preventative and corrective solutions in all aspect of pest control and cleansing. The services commonly deals with rodents, insects, bird pests, removal of body fluids and discarded hypodermic syringes for both residential and commercial customers. All our Pest Control Officers hold the Royal Society of Health Certificate in Pest Control and are up to date with regulations and best practice within the pest control industry. This means we use the best professional products and methods to safely and effectively deal with pretty much any pest in your school as humanely as possible.
- On request by phone/ booking online
- With an annual contract and regular site visit
In our experience, schools and colleges most commonly need our help because of:
- Rats, mice, fleas, and wasps
- Syringes discarded onto school premises that need to be removed urgently
We can also help with:
- Pigeon proofing, cockroaches, Pharaoh Ants, flies, bedbugs, and squirrels
- Removal and safe disposal of offensive or body fluid waste
We can be flexible to suit your individual needs if, for example, a classroom needs to be sprayed for flea’s late afternoon when students have left for the day. ( If you need us later in the evening or at weekends there is a supplementary charge.) Please see the details in the tables below about each pest and the price structure. Please feel free to contact us with any other Pest related issue and we will be happy help you if we can.
Service options and pricing
Annual contracts
A Southampton City Council Annual Pest Control contract provides reassurance that rats, and mice are effectively and safely being kept under control on the premises and that you are compliant with your duties under the Prevention of Damage by Pests Act and, where you have catering facilities, The Food Safety Act.
Annual Contracts provide 12 monthly programmed rat control visits to survey site monitor and replenish, starting with up to 10 bait boxes, four additional requested rodent control visits, three free wasps nests treated, a free pigeon proofing survey and a free visit to safely remove an unforeseen discarded hypodermic syringe (saving over £600).
Monthly visits are required as a minimum to ensure good stewardship in the use of poisons and other materials to control pests, but more regular visit can be undertaken if required under our tailored contract. Each visit you will receive a clear visit report and site map detailing any activity, actions taken and recommendations. We ensure that baits are effective and only used when required. Once the contract is arranged, we will schedule in your monthly visits with you for the year.
Please contact us as and when you need any of the additional included service.
We can also discuss a tailored contract with you if you have specific requirements not met
by the standard contract
| Contract Type | Annual Charge 2025 - 2026 | What is included for the price? |
|---|---|---|
| Annual monthly visits (Schools) x 10 Bait boxes |
£1,440 |
Complementary free services included
|
| Annual monthly visits (Schools) x 20 Bait boxes | £1,925 |
Complementary free services included
|
| Tailored Contracts | £POA | Please contact us if you have specific requirements |
- 12 scheduled rodent control visits to survey site, monitor and replenish up to 10 bait boxes, with treatment report, site map and advice sheet given on each visit
- Four additional rodent visits on request
- Up to three wasps' nests treated free
- One free pigeon proofing survey
- Free verbal pest control advice
- One free visit to safely remove discarded syringe
- 12 scheduled rodent control visits to survey site, monitor and replenish up to 20 bait boxes, with treatment report, site map and advice sheet given on each visit
- Four additional rodent visits on request
- Up to three wasps nests treated free
- One free pigeon proofing survey
- Free verbal pest control advice
- One free visit to safely remove discarded syringe
Treatments and charges
****We aim to respond to enquiries from schools on the same day****
Weekends and evening visits after 18.30 carry a £97.50 surcharge per operative.
| Pest | Main issues for Schools | Price (Including VAT) 2024-2025 | What do you get? | Target response time |
|---|---|---|---|---|
| Rats and Mice | Can impact on hygiene and cause damage in the school. Kitchens, storage areas and grounds are all susceptible. Control is best achieved through a contract for regular monitoring and control. | £260 | Course of three visits over a month to service up to five bait stations, treatment of problem with professional rodenticide products. | 48 hours |
| Fleas | Staff and students may unknowingly bring fleas into the building; others may then unknowingly take them home. If spotted quickly a one-off professional treatment will normally deal with an infestation. | £207 | Spray insecticide treatment in up to four rooms | 48 hours |
| £302 |
Spray insecticide treatment in more than four rooms and up to eight rooms |
48 hours | ||
| On Quotation | More than eight rooms requiring treatment | 48 hours | ||
| Wasps | Commonly seen as an irritation, wasps can prove distressing and distracting in school. A small number of students or staff may be allergic to wasp stings which raises the issue from a nuisance to a risk to health. We can treat the nest safely. An old wasps’ nest will not be re-colonised by wasps but we can remove them for an additional charge. | £158 | One-off treatment of nest | 48 hours |
| £51 | Each additional nest treated on same attendance | |||
| £127 | Removal of inactive nest | 14 days | ||
| Cockroaches | Can affect kitchens and warm areas such as boiler rooms, heating facilities and swimming pools. The standard charge is for a program of three visits. More significant infestations, needing additional visits or more intensive treatment, may need to be carried out on a quotation basis. | £388 | Three treatment visits | 48 hours |
| £131 | Price per visit beyond the standard three visits. | |||
| On Quotation | Bespoke treatment | |||
| Pigeon Proofing |
Bespoke Pigeon proofing to deter pigeons from roosting on the building. Aside from the health implications, Pigeon fouling can damage buildings and cause slips in |
£113 | Survey and Quotation. | 14 days |
| Free for Contract customers | Survey and Quotation. Free to Schools with a Pest Control Contract package. | 14 days | ||
|
Proofing work such as netting, spikes, optical gel. Survey charge deducted from bill if we are instructed to carry out the recommended work. |
||||
| Discarded needles and syringes | Occasional hypodermic needles and syringes discarded onto school premises. | £181 | Removal and safe disposal of discarded needles and syringes. Small numbers of needles requiring up to one hour of operative time | Same day - rapid response |
| Hypodermic needles and syringes discarded onto school premises in larger numbers, or over a wider area, more complex removal procedure required. | On Quotation | Removal and safe disposal of discarded needles and syringes. Small numbers/up to one hour of Operative time | Same day - rapid response | |
| Cleansing of Blood and other body fluid spillages | Spillages of blood, urine, faeces, vomit etc., beyond the level that school maintenance staff are expected to deal with, e.g., after an incident or accident on the premises. | On Quotation | Cleansing and disposal in more complex situations, e.g. heavy soiling, and greater waste disposal needs, may be subject to Quotation | Same day - rapid response |
Service contact
For any enquiries, please email Justin Crow, Pest Control Clinical Waste and Specialist Cleansing Team Lead, Southampton City Council justin.crow@southampton.gov.uk
