Issue - meetings
Annual Complaints Report 2021-22
Meeting: 14/11/2022 - Governance Committee (Item 22)
22 Annual Complaints Report 2021-22 
PDF 331 KB
Report of Director of Legal and Business
Services detailing the annual complaints report for
2021-22
Minutes:
The Committee received and noted the report of the Director Legal and Business Services detailing the Annual Review of Complaints for 2021/22 and summarising the type and number of complaints received from 1st April 2021 to 31st March 2022.
The Committee noted that overall complaints registered with the Council had increased this year to 537 from 432 the previous year which was thought to be a result of the post pandemic recovery plan.