39 Children and Learning - Performance PDF 365 KB
Report of the Service Director - Legal and
Business Operations, recommending that the Panel consider and
challenge the performance of Children and Learning Services in
Southampton.
Additional documents:
Minutes:
The Panel received the report of the Service Director, Legal and Business Operations, which recommended that the Panel considered and challenged the performance of Children and Learning Services in Southampton.
Robert Henderson, Executive Director - Children and Learning; and Jo Feeney, Performance Manager; were present and, with the consent of the Chair, addressed the Panel.
In discussions with the officers, the Panel noted the following:
· That the new Care Director software was rolled out in January.
· Staff have been using the new system, however there was an increase in data errors as naturally mistakes have been made by staff using the new software.
· The transfer to the new software had also impacted on the collection of data on the performance indicators.