10 Carer Friendly Southampton - Carers access to information, advice and guidance PDF 337 KB
Report of the Director of Legal and Business
Operations requesting that the Panel consider the comments made by
the invited guests and use the information provided as evidence in
the review.
Additional documents:
Minutes:
The Panel considered the report of
the Director of Legal and Business Operations requesting that the
Panel consider the comments made by the invited guests and use the
information provided as evidence in the review.
Summary of information provided:
A carers perspective
– Ellie-May, Leah, Zunayrah and Jenny
- Three
young carers, Leah, Ellie-May and Zunayrah, supported by Emma Jones
from No Limits, informed the Panel about their experiences with
regards to accessing information,
advice and guidance as young carers.
- The lack of a Young
Carers Discount Card, mirroring the discount card available to
adult carers was raised. A card that
enabled discounts on transport, days out, school meals would be
appreciated.
- A young carers
allowance or grant was suggested as a mechanism to help support
young carers, akin to the Young Scot Young Carers
Grant. This would not be funded
nationally.
- No limits website
provides advice to young carers but not all young carers follow
this, and emails get lost. Potential
for Instagram page / What’s App group / Updated Facebook
group or newsletter to provide information and advice to young
carers.
- Linda Lawless,
Service Manager at Carers in Southampton, interviewed Jenny, a
carer whose husband has vascular dementia and COPD.
- Jenny outlined
challenges in obtaining adaptations to her bathroom to help her
husband access the facilities. A
Council Occupational Therapist had undertaken an assessment and
referred her in October 2020, but she had not heard
back.
- Jenny explained
challenges in receiving benefits she was entitled to. Form filling was a barrier and the system is
complex. She has received support from
SCC’s Welfare Rights Service.
- Jenny was benefitting
from support to access community services. The Alzheimer’s Society Dementia Navigator
has been brilliant in providing support to Jenny and her
husband. She has also been referred to
Communicare for a befriender by Adult Mental Health
Service. The volunteer befriender took
her to and from a medical appointment recently. Communicare will shortly be starting a new service
called Hello Southampton to keep in touch with lonely
residents.
- Unpaid carers will be
6th priority to receive a Covid vaccination (although it
is thought that over a quarter of carers are in a higher priority
group). Carers in Southampton have
written to all unpaid carers that they are in contact with
encouraging them to register as a carer with their GP/Practice
Manager. This will ensure they receive
a priority vaccination as well as reminders for annual flu
vaccinations and health checks. The pandemic provides an
opportunity to register carers and get information out to
them.
DWP support for carers
– Mark Knight, DWP Policy Lead nationally for Carers &
Andy Sherman, DWP Employer & Partnership
Manager