Issue - meetings

Committee to feedback comments to the Arts and Heritage Manager. 

The Committee received an update from the Arts and Heritage Manager on the Southampton City Art Gallery Customer Research. It was noted that the research had been a valuable piece of work and provided some useful data and information. The Customer Research Report had been shared with the Arts Council England Museum Relationship Manager (South West) and a meeting had been arranged for him to visit in the New Year. It was anticipated that the Arts Council England Museum Relationship Manager (South West) would be meeting with key people during his visit to Southampton.

The research had been used to inform the Heritage Lottery Fund bid and although this bid had been unsuccessful the information would be used for future bids.

Any future research would be based on feedback received which would include feedback from the Arts Council. The Committee were asked for their ideas and feedback and it was agreed that Committee Members could feed back individual comments to the Arts and Heritage Manager. It was felt that the research could be used as a customer tool and that it could be built upon by learning from others.