Issue - meetings

Annual Report on Local Government and Social Care Ombudsman Complaints 2021-2022

Meeting: 26/09/2022 - Governance Committee (Item 10)

10 Annual Report on Local Government and Social Care Ombudsman Complaints 2021-2022 pdf icon PDF 477 KB

Annual report of the Director of Legal and Business Services showing analysis and trends based on 2021 - 2022 Ombudsman complaints received and their outcomes.

Minutes:

The Committee noted the report of the Director of Legal and Business Services summarising the type and number of Housing and Local Government and Social Care Ombudsman complaints. 

 

RESOLVED to note the report having offered feedback on governance or performance relating to the Ombudsman complaints, to inform or improve future service delivery.