Issue - meetings

Southampton City Council Complaints 2014/15

Meeting: 14/09/2015 - Governance Committee (Item 11)

11 Southampton City Council Complaints 2014/15 pdf icon PDF 180 KB

Report from Head of Legal and Democratic Services detailing recorded complaints in the 2014/15 municipal year, attached.  

Minutes:

The Committee considered the report of Head of Legal and Democratic Services detailing recorded complaints in the 2014/15 municipal year.

 

RESOLVED that:

 

(i)  the Committee noted the report;

(ii)  information detailing the number of service complaints, or missed bin collections, made within the waste collection service be circulated to Committee Members; and

(iii)  future reports should give an indication of the numbers of residents from each of the comparator authorities.