Worried about paying the rent? Talk to us!

But there are some bills that simply must be paid, and your rent is one of them.

When money is tight it may seem tempting to skip paying bills, but if you get into arrears, you run the risk of losing your home. It is essential you continue to pay your rent on time all year round as your rent money pays for essential housing services like repairs and keeps a roof over your head.

But we’re all being affected by the rising cost of living and we know that more people are being affected by debt and struggling to pay the rent. If you are worrying about money, it’s important to face up to the issue. Ignoring your money problems will only make them worse so please talk to us if you are facing financial difficulties. Together we can work out a way forward, so you don’t lose your home. We can discuss your options to help you repay any arrears and keep your rent account on track. Please talk to us as soon as possible – we are here to help.

Paying your rent by Direct Debit is the quickest and easiest way to pay. Simply talk to us or call us on 023 8083 3388 to set up your regular payments.

You can also pay online or in any shop displaying the PayPoint logo.

As well as helping you to manage your rent account, we also offer free and friendly support and advice with all aspects of money, debt and benefits through our Welfare Rights & Money Advice Team. Email or call them on 023 8083 2339 to find out if you’re entitled to any extra benefits, or financial support and find out how they can help you budget and navigate a way through your debt problems.

You can also check you are receiving your full benefit entitlement at Turn2Us and contact Southampton Environment Centre to see if you’re entitled to any grants to help with your energy bills.