Stop and think before installing CCTV around your home

The idea of installing cameras to feel safe and deter crime or anti-social behaviour may sound tempting, especially if you’ve been the victim of crime, but there are many things to consider first.

You must ask for our permission in writing if you are considering installing CCTV or a video doorbell at your home..

You must not fit anything to your front door, and you must not screw anything through the door or the door frame – this breaches the fire safety of the door. You may be asked to reinstate the door and/or you could be charged for the work if we must reinstate the door. You will need to complete this form to get permission.

If your system captures images of people outside the boundary of your own domestic property, then the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA18) will apply, and you will need to ensure your CCTV system complies with these laws. If you don’t, you may be subject to enforcement action by the Information Commissioning Officer. This could include a fine or even legal action by affected individuals, who could pursue court claims for compensation.

Further information on what you need to consider before requesting permission can be found on the ICO’s website. Please talk to staff at your Local Housing Office about any safety concerns before rushing out to buy an expensive CCTV system that you may not be allowed to install. And check out tips from Hampshire Constabulary on how to improve home security.