Tenants' Link
tenants’ link
Access services at the touch of a button
We’re busy evaluating your responses and feedback from the recent Tenant Satisfaction Measures survey. Early reports indicate that many respondents find it an issue to contact us. We have recently launched a new email and phone number on 023 8083 3006 to provide a single point of contact for any housing-related queries. Don’t forget, you can quickly and easily access lots of our services online at the touch of a button.
Support to help you buy food
If you are affected by the cost of living crisis and struggling to afford essential household items, you can apply to the Household Support Fund for help that doesn’t need to be paid back. Support is available via a supermarket voucher. Online applications will be open from Tuesday 25 June and will remain open until the funding has run out.
A further round of funding will be available from Thursday 29 August. We will only accept one application per household. This means that if you apply and get support in June, you will not be able to apply again in August. Check our cost of living webpages for details of other help and support available if you’re struggling to make ends meet.
From festivals to concerts – a roundup of free events in June
As the weather warms up, there are lots of local opportunities to get out and enjoy the sunshine this month. This includes, The St. James' Park Summer Festival in Shirley on 15 June, and the Bedford Place Summer Festival on 23 June. Community Fun Fairs will be held in Sholing between 5 to 9 June and in Lordshill from 20 to 23 June. Hoglands Park will come alive with colour and music at the Southampton Pride in The Park event on 8 June. As June marks the 80th anniversary of D-Day, the city will play host to a range of commemorative events and activities as part of D-Day 80. For lots more ideas of free and low-cost local activities, visit the What’s On guide.
Feature News
When every penny counts, why miss out on benefit payments?
Millions of pounds of benefit payments go unclaimed every year as many people - particularly pensioners - miss out on money to which they are entitled.
Antisocial tenant receives their marching orders
A resident who made the lives of his neighbours a misery has been evicted from a Southampton council block as a result of antisocial behaviour.
Cost of missed repairs adds up
We receive over 36,000 repair requests each year, but unfortunately, lots of jobs can’t be carried out because tenants aren’t at home at the designated time, which wastes valuable time and money.
Got a complaint? Let us know so we can put it right
We work really hard to deliver the best housing service to you, but we appreciate there may be times when we do not meet your expectations.
Keep away rats and other unwanted visitors from your home
As we head into summer, when the UK mouse and rat population is at its highest, our Pest Control experts share useful tips on how to prevent unwelcome visitors from entering and nesting in your home.
Weston tenant gets creative for a good cause
A Southampton tenant has turned a pastime hobby into a fun way to earn extra cash and help a community in Africa at the same time!
Previous Month's News
- Paying your rent in 2024 - it’s a 53-week year
- Your new ‘one stop shop’ for all housing queries
- Get the housing information you need however you need
- Useful tips for anyone moving home
- Southampton tenants contribute to regional training event
- Tenants join the fight against illegal fly tipping
