Tenant repairs panel
All tenants have to call on our repairs service from time to time and expect the best service possible. We need your help to ensure we are delivering that service in a world with ever changing priorities.
The tenant repairs panel are a group of tenants who work closely with the council looking at all aspects of the housing repairs service.
If you have ideas of how to improve the repairs service that tenants receive, then this could be the group for you.
In their bi-monthly meetings over the last few months the Repairs Panel have:
- Input information for the self-assessment on damp and mould
- Arranged for a tenant to accompany when a fire risk assessment is undertaken in a block
- Suggested changes for the “moving out” standards, to improve the experience for new tenants moving into their homes
- Reviewed the performance figures for repairs and challenged managers to improve, where appropriate
The group currently meet for two hours six times a year. If you are interested in joining, then get involved.
How to join the repairs panel
You can fill in the form to let us know you would like to join the panel:
Before you fill in this form
You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.
Tenant repairs panel terms of reference
View the Tenant Repairs Panel terms of reference.
Further information
If you need further information, contact the Tenant Engagement team by:
- Email: tenant.engagement@southampton.gov.uk
- Telephone: 023 8083 3185
