Fire prevention
The best way to control fire is to prevent one in the first place. There is a selection of government advice which is accessible to you including:
A free home fire safety check is available from Hampshire & Isle of Wight Fire & Rescue Service.
If you have a vulnerability, you can request a Safe and Well visit. You can find more information on the Hampshire & Isle of Wight Fire & Rescue Service website.
There is more information around smoke alarms and fire safety on the government's website.
Charging and storage of e-bikes and e-scooters
The fire service describes lithium-ion batteries on electric bikes (e-bikes) and electric scooters (e-scooters) as one of the fastest growing fire risks in 2024.
Charging
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- Follow the manufacturer’s instructions when charging and always unplug your charger when it’s finished charging
- Ensure you have working smoke alarms. If you charge or store your e-bike or e- scooter in a garage or kitchen ensure you install detection, we recommend heat alarms rather smoke detectors for these areas
- Charge batteries whilst you are awake and alert so if a fire should occur you can respond quickly. Don’t leave batteries to charge while you are asleep or away from the home
- Always use the manufacturer approved charger for the product, and if you spot any signs of wear and tear or damage buy an official replacement charger for your product from a reputable seller
- Do not cover chargers or battery packs when charging as this could lead to overheating or even a fire
- Do not charge batteries or store your e-bike or e-scooter near combustible or flammable materials
- Do not overcharge your battery – check the manufacturer’s instructions for charge times
- Do not overload socket outlets or use inappropriate extension leads (use un-coiled extensions and ensure the lead is suitably rated for what you are plugging in to it)
- In the event of an e-bike, e-scooter or lithium-ion battery fire, do not attempt to extinguish the fire. Get out, stay out, call 999
Storage
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- Never store or charge e-bikes and e-scooters on escape routes or in communal areas of a multi occupied building. If there’s a fire, it can affect people’s ability to escape
- Store e-bikes and e-scooters and their batteries in a cool place. Avoid storing them in excessively hot or cold areas
- Follow manufacturer’s instructions for the storage and maintenance of lithium-ion batteries if they are not going to be used for extended periods of time
