Things you shouldn’t do
- Leave rubbish or bags in communal areas or throw rubbish out of windows
- Smoke in stairwells or communal areas, or use candles in your flat
- Store flammable or combustible material in your shed, flat or balcony
- Leave cooking or tumble dryers unattended
- Damage your front door or allow anyone to drill through the door or frame
- Charge equipment overnight or overload extension leads
- Recycle second hand items left in rubbish areas or communal areas
- Park motorbikes or petrol fuelled vehicles close to the block, or charge mobility scooters or electric wheelchairs overnight
- Block fire doors or fire exits, or prop doors open
- Use chip pans
- Use pest bombs
Things you should do
- Keep your balcony clear of rubbish
- Understand the Stay Put Policy and info on the back of your front door
- Report fire door faults
- Regularly check your smoke detectors are working
- De-fluff your tumble dryer regularly and open a window when its on
- Update your Local Housing Office with changes to your household’s disability status
- Recycle where you can, including large carboard boxes
- Close your kitchen and bedroom doors at night
- Put out cigarettes and dispose of butts properly
What to do in event of a fire
If you discover a fire in your flat
- If the fire is your own or an immediate neighbours flat, leave the building immediately via the stairwell and/or emergency exits
- As you leave, shut your front door and call Hampshire Fire and Rescue Service on ‘999’ and provide your address and postcode
- Wait for the fire service to arrive. Do not re-enter the building
If you are safely within your flat and there is a fire in another flat
- Stay in your flat – close your windows and doors
- Call Hampshire Fire and Rescue on ‘999’ and provide your address and postcode
- Stay in your flat – if necessary, the emergency services will tell you what you need to do
- If asked to evacuate by emergency services, leave the building immediately via the stairwell and emergency exits and close your front door
If you are in a communal area and become aware of a fire
- Leave the building immediately via the stairwell and/or emergency exits and call Hampshire Fire and Rescue Service on ‘999’ or ‘112’
When leaving the building
- Do not use lifts
- Do not re-enter the building until instructed to do so
View fire safety information for high-rise buildings.
