Tenants' Link

tenants’ link

Information for Tenants and Leaseholders
New Community Room Opens At Shirley Towers

Increased support with money and debt

The experts in our Money and Debt Advice Team have extended their opening hours to increase the support available for tenants. The free service (formerly called Welfare Rights Advice) is now open 9am to 4pm Monday to Friday offering confidential advice to help you manage your money and regain control of your finances.

Get in touch or call 023 8083 2339 for support on issues including budgeting, claiming benefits and tackling debt.

Look out for the survey

If you’re one of the 1,500 people selected to receive a call or email inviting you to participate in our upcoming Tenant Satisfaction Measures survey, please do take the time to respond. Your views are invaluable in helping us to make important improvements.

Gearing up for VE Day celebrations

Communities across the city are preparing to mark the 80th anniversary of VE Day later this month. Special events will be taking place in a number of our sheltered housing schemes where some residents have personal memories of the day peace was declared in Europe in May 1945.

Residents at Medwall Court in Thornhill will be holding a 1940s themed Cream Tea in the community room on Sunday 11 May, while over at Orpen Road in Thornill the historic event will be marked with a nostalgic party on Saturday 10 May. Check out our next issue for a full report of the events.

Make life easier with EquipMe

If you or someone you know could benefit from advice on living independently at home, check out the free online resource EquipMe. It is packed with lots of practical information on a range of topics, including health and wellbeing, daily activities, support in the home and support for children.

Feature News

People In Front Of A Fire Truck

Fire at Redbridge Towers is an important safety reminder

The effectiveness of our new fire doors was put to the test earlier this year when a fire broke out on the 18th floor at Redbridge Towers.

Easter Cakes

All smiles as Shirley Towers community room opens its doors

Residents at Shirley Towers are celebrating the revival of a former community room which has been brought back to life thanks to local tenant Anna.

Tablet Showing Southampton City Council Website

Check how we’re doing and help improve the service for everyone

Did you know that as a tenant or leaseholder you can access lots of information to check on our performance and hold us to account on issues that you feel strongly about?

Someone On A Laptop, With Their Finger Tapping A Checkbox

Upcoming surveys are your chance to help us make changes

Over the next few weeks, you may be asked to complete two surveys which will provide us with important information to ensure the housing service meets your wants and needs.

People In Money And Mental Health Training

Free training opportunities for tenants

Did you know that if you live in a council property you can join in free tenant training sessions on a wide choice of topics?

Tenant Engagement Team

Tenants prove getting involved really does count

Your views and opinions as tenants, leaseholders and shared owners are more important than ever before, and we are striving to ensure even more of you get involved and work with us to improve the housing service for everyone.

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